River North Hand Car Wash

Daniel Lebron 5 months ago

Took my suv here for a full detail, well what I thought was a full detail and got charged 390 dollars for an over priced car wash sorry wait detail lol. Went to pick up my car on a Monday when I got there I automatically knew that my exterior was just washed and waxed instead of Claybar buffed and then waxed. They told me to leave it. They would take care of. It went back the next day to pick it up gave it a full inspection and noticed that they hadn’t cleaned the engine bay which by the way it would’ve been $180 extra and my wheel wells, and I also noticed some slight damage to the trim on my quarter panels from the buffer burning the plastic. I also ask for my headliner to be clean because a pop blew up in my car and got all over the headliner and sunroof which still had pop on.

Ryan Musgjerd 5 months ago

These guys did a phenomenal job detailing my Audi. It’s a 10yr old car and they made it look brand new inside and out, including an engine cleaning. They also turned it around same day so I would highly recommend them!

Casey Calderwood 6 months ago

I recently got my new car washed for the first time and asked about ceramic coating. I spoke with Greg, who was fantastic from start to finish. I had two cars that needed the service, and he was able to get both in quickly. The team did an excellent job, they performed paint correction, applied the ceramic coating, and thoroughly detailed the interiors all at a very fair price. If you’re looking for high-quality ceramic coating or just a great hand car wash, I highly recommend speaking with Greg at River North!

Michael Ringhouse 7 months ago

Consistently great service! Bill, Ricardo, Greg and all the guys working are really thorough. Had been getting washes there for 18 mos. Got a new car and mistakenly took it through a harsh mechanical wash when I was out of town- a mess of swirls. Also had some salt in carpet. I wanted it back to new again and the guys did a wonderful detail and clear coat correction as needed. Looks better than when it was delivered. Worth the price.

Gioia Zappani 7 months ago

This is going to be long… take a seat. I purchased their full interior and exterior detail. The result - car was clean, sure, but every single door handle, top and bottom, were scuffed SO BADLY I couldn’t fathom giving back a customers car after that. They tried giving my car back to me like that, quickly noticed the roughness when I grabbed the handle to go in. A newbie worked on my car. Everyone starts somewhere but completely unprofessional to not tell the customer you damaged their car, and then for others to not even notice it. Pictures and videos are taken of the car before being handed off for a reason…. They tried offering 5 free car washes as a “courtesy” for the damage. 500 dollars. actually ridiculous. Let me get this straight. I PAID you 400 dollars for a service to make my car look BETTER and you DEVALUED my car. i paid you to devalue my car and waste my time. I demanded it to be fixed. They didn’t do a good job. I warned if it wasn’t perfect, like they were when i brought them in then I will keep coming back. I negotiated for my other exterior damages to be fixed because for some reason they were still trying to offer me car washes. I thought I could trust a detailer